FAQ

questions, answered.

how long until i see results?

most people notice reduced puffiness within the first few uses. for visible lifting and reduced dark circles, give it 2–4 weeks of daily use. consistency is everything with both red light and microcurrent technology.

do i need to use eye cream with it?

for mode 1 (red light only) — no, you don't need anything. for mode 2 (red light + microcurrent) — yes. apply your favourite eye cream or serum first. it acts as a conductor for the microcurrent. any eye cream works.

how often should i use it?

daily, for 10 minutes. morning is ideal — the red light helps with overnight puffiness. most of our customers do it while they drink their coffee or matcha.

is it safe?

yes. red light therapy and microcurrent are both well-established, non-invasive technologies. the aurora is designed for at-home use and is safe for daily use. if you have any medical conditions affecting your eyes, check with your doctor first.

how do i charge it?

via the included USB-C cable. a full charge takes approximately 1–2 hours and gives you multiple sessions. the LED indicator will show you the battery status.

what's your return policy?

30-day ritual guarantee. if you don't see a difference, we'll refund you — no questions, no drama. just reach out to us and we'll sort it.

what comes in the box?

orvelique aurora device · USB-C charging cable · user guide · microfibre cloth

still have questions? we're here.

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